FAQ

Neurobloom Psychology Practice is registered with the Namibian Association of Medical Aid Fund which allow us to claim on most medical aid. To find out if you are covered, please fill the Contact Form. We will find out if you are covered within your plan and the number of sessions that you qualify for.

If you are not covered then we will give you a cash rate.

A standard session takes between 50 to 60 minutes. However, depending on your circumstances, we can tailor a plan that suit your needs.

This depends on person to person and the reason for seeking counselling. It generally ranges from 3 to 12 therapy sessions at a definitive interval, to assist you develop self-management skills, which is key to overcoming similar challenges in the future.

Neurobloom Psychology Practice applies local and international standard code of conduct. Unless the client’s life is at significant risk, otherwise all information shared during therapy sessions remains strictly confidential.

If at any point you feel that your emotional state of mind; mood, thoughts and behaviour are affecting your daily tasks such as bathing, eating, and sleeping and work or school life etc. You may consider seeking professional help to assess if your case requires a more structured intervention.

A change in your child’s behaviour, attitude and mood usually is an indication of something significant occurring in the child’s life. Try to speak to them about whether you can help or if they would feel comfortable to speak to a professional.

Yes, group therapy sessions can be organized for interest group with common and relatable issues. You may contact us to discuss about the tailored plan and quotation that will suit your needs.

A MEMBER OF

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SURVEY

Client Satisfaction survey
NeuroBloom Psychology Practice is oriented towards achieving complete satisfaction of our customers. For this purpose, we kindly ask you to fill in the following questionnaire and indicate to us possibilities for improvement. This survey is anonymous, but you may indicate your name as an option

Would you recommend our practice to a friend or colleague?

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Overall, how satisfied or dissatisfied are you with our Practice?

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Please state your gender?

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How often do you feel lonely?

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Part 2/4: Service Assessment

Which of the following words would you use to describe our products/services? Select all that apply.

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How would you rate the quality of the website? (from 1 to 10)*

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What is the most important thing we can do to improve our service?

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Quality of Service from the Psychologists & Counsellors

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Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

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At what email address would you like to be contacted?

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Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

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